We are a leading authority on home care, delivering independent reviews of the latest services, care products, equipment, and related contractors. Our expert industry analysis and practical solutions help you make better buying decisions and get more from quality services and products you can trust.
- We are committed to world-class, original product reviews and journalism.
- We develop our product-related content through testing, research, interviews, along with product specific, technical, and niche industry experience.
- Service and product reviews are based on information and test results, according to strict criteria that remain consistent across all like services, products, brands, and similar equipment types.
- Our testing methodologies are designed to deliver accurate, repeatable, objective results.
- We constantly work to discover new service and product tests and refine old ones.
- We work with vendors to create honest and objective editorial service and product reviews and coverage.
- We will sign and honor embargoes to provide timely and accurate information to our readers.
- An embargo defines the timing of product coverage, not its scope, nature, or editorial perspective.
- During the review process, we give vendors the opportunity to address concerns as we discover them.
- Evaluation equipment and products (including attachments, apparatuses, and accessories — where applicable) provided for testing shall not be distributed beyond our offices. If a vendor wants their equipment or products returned, it will be returned within 90 days.
- Equipment and products loaned to us for situational application testing, training use, and/or evaluation remain the property of the vendor and are returned within 90 days (or earlier at the request of the vendor).